The SchoolHelp Center

My account

Create your account from the invitation, sign in, recover your password and edit your profile.

Create your account

The school creates your account in one of these ways:

  • Invitation: you receive a link (SMS or email) or a sheet with a QR code. The link opens the registration screen: choose your Email or Phone and your Password, confirm it, then submit. A message confirms the account was created; you can then sign in.
  • Account created by the school (import): the school gives you your username and a starting password, to change at your first sign-in.

Sign in

Open the app, enter your Email or Phone and your Password, then Login. You stay signed in until you sign out (icon at the top right).

Forgotten password

  1. On the sign-in screen, tap Forgot password?.
  2. Choose Email or Phone, enter it, then request the reset.
  3. Enter the OTP code you receive and verify it.
  4. Choose a new Password, confirm it, then Save.

Edit your profile

Profile tab:

  • your details: first and last name (also in Arabic), gender, birth date;
  • your Email and Phone (they are your username);
  • your password: Current password, New password, confirmation.

Each part is saved with Save.

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