The SchoolHelp Center
Communications

Messages

Exchange private messages with a parent, a teacher or a staff member.

Where to find it
CommunicationsMessages
Who can use it
All signed-in users
Video coming soon Checked on October 3, 2026

Messages are private exchanges between two people: most often the school and a parent. They read as a conversation or as a list, and parents reply from the parent app.

Screen partly in French

Most of this screen's labels are not translated into English yet and show in French.

Two views

  • Messages: the conversation view, with conversations on the left and the selected one on the right.
  • Liste (list): a table ID, Subject, Sender, Receiver, Approuvé par (approved by), with View, Approuver (approve), Edit, Delete.
Messages in list view: Subject, Sender, Receiver, Approved by

Filters: Tous (all), Only Me (your messages only), a date range, sender and receiver, and the ✕ button to clear them.

Write a message

  1. Click Créer une nouvel Message (create a new message).
  2. Pick the recipient's Role (for example Parent) and, if needed, the Class, to find them faster.
  3. Pick the Receiver.
  4. Fill in the Subject and the Message, and attach Files if needed.
  5. Click Save.
Message form: Role, Class, Receiver, Subject, Message, Files

Reply and approve

In the conversation view, select a conversation and reply directly. If message approval is on in Setings, a message must be approved (Approuver) before it is delivered.

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